CSAT = First question asked on the surveys, will be measured on the ELB ranker for each store
"How satisfied are you with the assistance you received from our team member(s)?
Goal is 10! Because you provided that exceptional customer service!
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Modified on: Mon, 8 Apr, 2024 at 10:26 AM
CSAT = First question asked on the surveys, will be measured on the ELB ranker for each store
"How satisfied are you with the assistance you received from our team member(s)?
Goal is 10! Because you provided that exceptional customer service!
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